How to improvise your business with whatsapp messaging using right content?

Since its inception whatsapp has evolved from sending text messages, to images, voice calls and video calls. It’s a free messaging and it helps you communicate with your existing or new potential customers with a personal touch. It started with small business but eventually witnessed growing to a huge platform linked with many devices and being used by established business corporate to connect with groups

What are the benefits?

You can send text as well as images
Quick customer support
Personal bonding with customers
Meet customer wherever they are
It gives boost to your marketing effort

The best interacting tool with customers, which can help you to organize, send direct message and get an immediate feedback. Whatsapp messenger app installed on your website also helps interacting with an online customers and resolve queries immediately. Second and most importantly the messages are safe and secure and connected to a single phone number while the logo on your messaging helps build your brand.

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Few reasons on why and how whatsapp will benefit your business

Showcase your products through whatsapp catalog
Over 2Billion users, so it is quite obvious & all the probability a major customer base of your is using whatsapp business
You can provide best customer support with quick, clear and specific messages directly reaching your customer in seconds as well more chances of getting a response faster.
Personal bonding and quick response to complaints by using whatsapp as customer service & maintenance service contact
Use as a marketing tool to boost your marketing efforts as you can convey your messages within fraction of seconds as well share links for the customer to reach your blog or website for more information.
Broadcasting messages in groups, or you could segment your audience and convey messages to particular segments divided in to different groups.
Get a direct feedback from your customers on your product and services to understand how your business is improving
Using regular whatsapp message for your business? Get yourself registers in whatsapp yellow pages directory.
Its relatively affordble compared to SMS as whatsapp is free while sms is not.
It works on end-to-end encryption. It is secure even when sending messages through a public network.
Customer privacy is a guarantee when messaging through WhatsApp.
WhatsApp allows more than 160 characters which is the max allowed for SMS. In addition to it through whatsapp you can even send video and voice messages.
you can also use whatsapp to send
1. reminders of payment
2. New product arrival
3. Discount offers
4. Personalized greeting
5. Update customers of the product despatch
Many branded companies like airlines, courier services, consumer product manufacturers, online stores are using whatsapp messaging through their advantage.